Frequently
Asked Questions

Products

Yes, most Ufeel products are formulated to be gentle and free from harsh chemicals. However, we recommend doing a patch test before full use, especially if you have sensitive skin or scalp.

Absolutely. All our skincare and hair care formulations are dermatologically tested for safety and efficacy, ensuring they meet high-quality standards.

Absolutely. All our skincare and hair care formulations are dermatologically tested for safety and efficacy, ensuring they meet high-quality standards.

Yes, Ufeel is proud to be a cruelty-free brand. Many of our products are also 100% vegan — check individual product pages for specific certifications.

Store products in a cool, dry place away from direct sunlight. Always seal the container tightly after use to maintain freshness and effectiveness.

Orders

To place an order, simply browse our products, add your chosen items to the cart, and proceed to checkout. You’ll be guided step-by-step to complete your purchase securely.

Orders are typically processed within 24–48 hours and delivered within 3–7 business days, depending on your location. You’ll receive tracking details via email after dispatch.

Yes, you can request cancellation or changes within 6 hours of placing the order by contacting our customer support. After that, the order may already be in the shipping process.

Gift Cards or Offers

Yes! You can purchase digital gift cards from our website. They’re available in various denominations and are perfect for birthdays, festivals, or self-care surprises.

During checkout, simply enter the gift card code in the designated field. The balance will automatically be applied to your order total.